Refund and Returns Policy

Our Commitment: At impexrmi.com , we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a transparent and hassle-free refund and returns process.

Return Timeline:

  • You may initiate a return within 7 days from the date of purchase.
  • Please ensure that the item is unused, in its original packaging, and accompanied by the receipt or proof of purchase.

Refund Process:

  1. Initiate Return: Contact our customer support team at refund@impexrmi.com to initiate the return process.
  2. Return Authorization: Once approved, you will receive a Return Authorization and instructions on how to return the item.
  3. Ship the Item: Ship the item back to us within 14 days of receiving the Return Authorization.
  4. Inspection: Upon receiving the returned item, we will inspect it to ensure it meets the return criteria.
  5. Refund Processing: If the return is approved, a refund will be processed within 7 business days.

Refund Options:

  • Refunds will be issued in the original form of payment or as store credit, based on your preference.
  • Shipping costs are non-refundable.

Exceptions:

  • Personalized or custom-made items may not be eligible for return unless they are defective or damaged upon receipt.
  • Perishable goods, downloadable software, are non-returnable.

Contact Us: If you have any questions or concerns regarding our Refund and Returns Policy, please contact our customer support team at refund@impexrmi.com

Hyderabad, Telangana – 500001

 

Note: This Refund and Returns Policy is effective as of 02-05-2024, and impex rmi reserves the right to modify or update the policy at any time.

Please review this policy periodically for changes.

My Cart
Wishlist
Recently Viewed
Compare Products (0 Products)
Compare Product
Compare Product
Compare Product
Compare Product
Categories
Wait! before you leave…
Get 30% off for your first order
CODE30OFFCopy to clipboard
Use above code to get 30% off for your first order when checkout

Recommended Products